If you have a question that is not answered on here, please call 866-670-5982 (toll free US), 435-750-1802 (international), or email info@speedtech.com
How do I remove the impeller?
On the back of the unit (with the case open) near the impeller is a screw. Back this screw out about one turn (not all the way out), turn the impeller clockwise slightly and pull out. Replacement is the opposite.
The unit won't stay on - what is wrong?
The battery may not be making good contact with the unit. Contact Speedtech for instructions - 703 430 8055 or info@speedtech.com
How do I change the units of measure on my Skymate?
For the Skymate Plus and older Skymate models, the unit must be turned OFF in order the change the units of measure using the mode buttons. For the new model Skymate, when the temperature is displayed, press and hold ON/OFF button, then press MODE key to toggle between F or C. Release the ON/OFF and MODE buttons when the desired unit is displayed. Note that our manuals can be found here.
How do I get the most accurate readings?
This instrument is very accurate when aligned with the winds axis. When taking readings - keep the unit held high. For varying wind directions, you should slowly sweep your arm from side to side to allow the unit to sample wind from various directions. Once you see the highest reading, that is usually where the wind is coming from.
Why do the wind readings seem lower than they should be?
This could be because you have the unit in AVG mode. Make sure you are sampling current wind speed. Another reason your unit could be reading low is that you are not taking your readings directly into the wind.
Why don't my readings match the Weather Channel?
Remember that wind speeds vary quite a bit from area to area. Your wind speed in your yard, or on your boat (etc) will not be the same as where the local weather station has their wind detection device set up. You need to also account for trees, houses, obstacles, that will interfere with wind. Temperature and windchill will also vary.
My temperature (& humidity on the SM-19) reads too high, how do I fix it?
Make sure your hands and face are not near the temperature (and humidity on the SM-19) sensors. The heat and moisture from your hands and face will affect the unit's readings. Humidity (relative humidity) is based on air temperature also, so an incorrect temperature reading will result in an incorrect humidity reading also.
What if my unit will not come on?
First, try changing the battery. If this does not work, remove the battery for up to 4 minutes and then re-insert. This is a way of clearing the unit.
What happens if it freezes up?
This is a sign of a low battery. Remove the battery and replace.
Why does the altitude keep changing?
The altitude is a calculation based on changing air pressure. Changes in the air pressure will cause the altitude to change. Your altitude should be calibrated right before use as an altimeter. See the following link for more information. http://www.thealtimeterstore.com/howtheywork.html
How do I change the units of measure?
With the SkyMaster on, select the mode you wish to change, press and hold the ON/OFF key and, while holding, press the mode key to change units.
What if I get inaccurate readings?
Each reading can be affected by the use. For wind speed, align the impeller with the wind's axis. When taking readings - keep the unit held high. For varying wind directions, you should slowly sweep your arm from side to side to allow the unit to sample wind from various directions. Once you see the highest reading, that is usually where the wind is coming from.
For temperature and humidity, be sure the sensors (just under the impeller) are not near a source of heat (hand, body, sun, etc.). The sensors in this unit are extremely sensitive.
How long does the battery last?
The battery life is varied by the mode the unit is in. Due to the very accurate hygrometer, the humidity measurement will use more battery life. Barometer and wind speed will maximize the life. Average battery life is 6-12 months, depending on use.
Is a PC Interface available?
No.
I bought it a few months ago and never used it. I opened it up the other day and it doesn't work. What do I do?
First replace the battery. If that does not solve the problem, you can contact us, or the company you purchased from. If the unit is within the 1-yr warranty (proof of purchase required for all returns), it can be replaced if deemed defective. If the unit is out of the 1-yr warranty, you can purchase a new unit direct from us at a discounted price.
Why would my dew point be reading off?
Dew point is a calculation of temperature and humidity. If anything is affecting these measurements, the dew point reading will be off.
Does it measure absolute pressure?
The SM-28 can be set to 0 at any location to measure the absolute or station pressure.
Does it measure density altitude?
No.
What if my humidity is reading off 100%?
Recalibrate your humidity by following the instructions in your manual. You will need the voltage input numbers that came with your unit and instructions. They are unique for every instrument. (Please see our manuals page if you have lost your manual)
What if I threw away the instructions and the paper with the humidity calibration numbers on it?
If you have lost your calibration numbers, you can also get the number as they are written down on the unit itself. Call Speedtech to obtain help or to return at 703 430 8055 or email info@speedtech.comHow do I activate the backlight?
Press the Set/EL button to activate the backlight.
How do I change the units of measure?
Pressing Units Key at any mode, except Compass and Humidity (WM 200, 300 only), changes the unit to your preferred measurement unit. The Units of measurement sequence is shown below for each model.
When does the instrument switch off?
To turn the unit on or off, press and hold Mode key for about 3 sec. You can turn off the unit at any mode. If the unit is idle for 5 minutes it will auto shut down to preserve battery life.
How do I replace the battery? (All models)
When you see the battery icon on the left side, the battery is low and must be replaced or accuracy is affected. The unit uses a CR2032 Lithium battery. Turn the unit to the back. Use a coin to turn battery cover as indicated by the arrow. Insert the battery with the printed side facing you and close the battery door.
Does the compass need calibrating?
If necessary, to correct for the presence of ferrous metals, the compass can be calibrated. When calibrating the compass make sure to keep your motions smooth and the unit horizontal. Go to compass mode press and hold Set/ EL key till display shows “COMPASS CAL” (blinking). Continue holding Set/EL while turning the unit in a vertical position as shown. Turn the unit around twice, 15 sec per turn, as shown. After completing the 2 turns release Set/ EL key then immediately press again to confirm calibration. If the display shows “END” the calibration is successful. If the display shows “ERR” redo the calibration process.
How do I change the impeller?
Contact your info@speedtech.com for impeller servicing.
What if I lost my instruction manual?
Instruction manuals for most of our products are here. Click on the model # on the product for which you are interested in obtaining an instruction manual. A "PDF" file
If you find that the instructions for the product you are looking for are on not our website, you may request the instructions be mailed to you by clicking on info@speedtech.com found at the bottom of the home page. Or you may call 1-800-760-0004 to request instructions be sent by mail or fax.
How can I find out if you have demo units available for sale?
Demo products available for sale can be found on our website by clicking on "Specials" in the red headings toolbar, or by calling 1-800-760-0004. Demo products are sold on a "first come, first serve" basis and are not reserved.
What are demo units?
Demo units are products that may be the very first production of, or have been used at the various trade and consumer shows we participate in. They have been handled slightly, but are still covered by our one year warranty from the time of purchase.
Can I buy direct from you?
Speedtech has many dealers throughout the world. You will see links listed for US, Canada, and International in the red menu bar on our site. We have many dealers listed on our dealers page. If you are unable to find what you need at one our dealer's sites / stores, you may contact us directly.
What is your warranty?
You can find our policies, including warranty, here.
What if I broke my unit?
Instruments that have been damaged by the user are not covered by our warranty. A replacement unit may be purchased at a discounted price. Please call 1-800-760-0004, Mon. - Fri. 9:00am - 6:00pm EST for pricing.
What if my unit won't turn on?
Try changing the battery first. Be sure you have followed set up instructions and the batteries are fresh, and inserted correctly.
What do I do if I think my instrument isn't operating properly?
You may scroll through our "Tech FAQ's" page for troubleshooting tactics. Click on your instruments model number to retrieve troubleshooting methods that are specific to your unit.
You may also send an inquiry to info@speedtech.com for assistance, or you may call our tech support line at (703) 430-8055 Mon. - Fri. 9:00am - 5:00pm EST.
Weather Terms
http://www.srh.noaa.gov/tulsa/weather_glossary.html
Weather Links
http://wwwa.accuweather.com/adcbin/public/index.asp?partner=accuweather
Converter Calculator
http://www.digitaldutch.com/unitconverter/
Currency Calculator
http://finance.yahoo.com/currency
Windchill Charts
http://www.nws.noaa.gov/om/windchill/index.shtml
Beaufort Scale at Sea & on Land
http://www.stvincent.ac.uk/Resources/Weather/Charts/beaufort.html
Magnetic Declination
http://www.ngdc.noaa.gov/geomagmodels/struts/calcDeclination
How (our) Altimeters work.
http://www.thealtimeterstore.com/howtheywork.html
Reading a Compass by Degrees.
http://www.ke4nyv.com/navigation.htm
Worldwide Latitude and Longitude.
http://www.mapsofworld.com/lat_long/
Fishing Lakes in the US. Latitude, Longitude and Altitude information.
http://www.fishingworks.com/lakes/
Mariner's Edge Port List
http://www.speedtech.com/manuals/me-1_list_of_ports.pdf